CUSTOMER SERVICE AND WARRANTY
After delivery of your furniture, minor touch up or adjustment may be necessary. Any damages and defects must be reported within the first three day of delivery. We will arrange a day for our Furniture Finisher to visit you and expertly make the necessary adjustments.We reserve the right to repair any damaged/defective merchandise in lieu of replacement per manufacturer's warranty.
Warranties do not cover Closeout Floor Models and/or "As Is" merchandise.
Manufacturer warranties may cover some items longer that one year. Labor is only covered for one year. If the merchandise should be moved to a new location, either at the same address or new address from the original delivery site, there will be no warranty coverage. We are not responsible for damage to merchandise that is picked up. If your boxed merchandise is damaged or defective upon inspection, you have 3 days from the date of pickup to contact us. If the merchandise is covered by a factory warranty, the customer must call to schedule a time to return the merchandise for service.
MERCHANDISE RETURN POLICY
During the first three days after delivery, you may call the Store Manager and arrange a reselection or, if necessary, return the merchandise for a store credit. In these cases, the merchandise must be inspected and free of any defects or damages before well will allow merchandise to be returned. There will be a return charge of 20% of the sales price.
Additional delivery or pick up charges may be incurred. Delivery charges are non-refundable.
Appliances, bedding and Special Order Furniture are non-returnable and non-refundable.